Frequently Asked Questions & Customer Service

We're happy to help in anyway we can! For answers to your questions and concerns, please choose a topic from the list below.

Frequently Asked Questions
What is my Hardiness Zone?
When will my order ship?
What forms of payment do you accept?
How much do you charge for shipping & handling?
My coupon or discount doesn't appear. How do I claim it?
How do I unsubscribe from the e-mail list?

Order Processing
Order Status
Returns

Shipping & Taxes
Shipping Rates
How and Where We Ship
Shipping to a Different Address
Shipping Schedule
Shipping Methods
Sales Tax

Planting and Care
What To Do When Your Plants Arrive
Landscaping with Bulbs
Prepare for Planting
Bareroot Perennials
Planting Your Dutch Bulbs
Caring for Dutch Bulbs and Perennials
Tulips, Daffodils, Hyacinths & Other Dutch Bulbs
Breck's Bulb and Perennial Planting Guide
Growing Bulbs Indoors
Why Breck's Bulbs are Best!
For Long-lasting Flower Arrangements

Coupons, Gift Certificates & Contests
Redeeming Coupons
Gift Certificates
Gift Certificate Inquiry
Replacement Certificate Inquiry
Contests

Account Maintenance
Updating Your E-mail Address or Billing/Shipping Address
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Subscribe or Unsubscribe from Breck's Catalogue Mailings

Technical Assistance
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